WhatsApp / SMS AI agent

The channel your patients already use. Now answered.

A dedicated number attached to your own Meta Business account. The agent remembers every patient, understands photos, books inside the chat and hands off to your team without losing the thread.

Bright Smile DentalWhatsApp

Hi! Anything free this week for a cleaning?

Of course — I have two times with Dr. Farah. Which suits you?

Thu 15:00Fri 10:30

Booked: Thursday 15:00 with Dr. Farah. I will remind you the day before.

Replies in their languageBooked in the chat
Memory

One thread per patient. Forever.

Every message, call and booking lives on the same patient record. Come back in three months and the agent remembers what you asked about.

Petra NovákBack after three months
  1. Asked about veneers
  2. Sent a photo
  3. Consultation booked
Photos

Send a photo, get a considered answer.

The agent describes what it sees in patient-safe language, never diagnoses, and asks the follow-ups a coordinator would ask before routing to a doctor.

Photo · front teeth

Thank you. I can see some staining on the front teeth. I can’t diagnose from a photo, but Dr. Farah can take a proper look in a free video consultation — shall I book one?

Booking

Booked without leaving the chat.

The free times arrive as options to tap. The booking is confirmed in the same thread, and the reminders follow the day before and the hour before.

Bright Smile DentalWhatsApp

Hi! Anything free this week for a cleaning?

Of course — I have two times with Dr. Farah. Which suits you?

Thu 15:00Fri 10:30

Booked: Thursday 15:00 with Dr. Farah. I will remind you the day before.

Thursday
09:0010:0011:0012:00
Dr. Lena Farah
Dr. James Carter
Booked by Omelia
Reminder the day before
Handoff

Staff step in from the same inbox.

Take over a conversation and hand it back when you are done — the patient never sees a seam. WhatsApp templates for reminders and follow-ups are built in.

Nadia took over

Can I bring my husband to the consultation?

Of course, Dmitri — Nadia here. See you both on Thursday.

Hand back to Omelia
Try it now

Message the chat agent.

Choose an agent, pick its job, and hear it for yourself — right here in your browser.

Pick a job

Which job should the chat agent do?

A sample clinic, in a sandbox: nothing is booked and no one is called. Your microphone is only used during the call.

Questions

Things clinics ask before they call.

  • Yes — that is what keeps the branding and history yours and isolates your account from anyone else’s. We guide you through it in the dashboard.

  • We provide a fresh dedicated number, connected to your own Meta Business account, so your existing WhatsApp is never touched.

See it handle a real conversation.

Book a demo and message the agent yourself.