For service businesses

Voice AI for every business that lives on the phone.

Clinics first, then everything with an appointment book: aesthetics, physiotherapy, veterinary, legal, home services. If a missed call is a lost customer, Omelia answers it.

Incoming call · +44 7700 900 123
Answered

Hi — do you have anything this week for a check-up?

Thursday at 10:30 with Dr. Farah. Shall I book it for you?

Yes please.

Booked · Thu 10:30 · Dr. Farah
No call goes unansweredYour team gets the summary
Reception

Every call answered like your best day.

Human-sounding, in the caller’s language, from your real hours and prices. Books, reschedules, takes messages, and when you are open hands the caller to your team with a summary.

  • After hours or 24/7
  • Hands over to your team
  • Voicemail is over
Handing over to your team
NO
Nadia OkaforTreatment coordinator
Summary sent to Nadia

New patient, veneers, wants a price band, prefers mornings. Called from the website.

WhatsApp

One inbox for calls, chats and follow-ups.

A dedicated WhatsApp number on your own brand. The whole thread remembered per customer, booking inside the chat, and every call and message in the same inbox.

Bright Smile DentalWhatsApp

Hi! Anything free this week for a cleaning?

Of course — I have two times with Dr. Farah. Which suits you?

Thu 15:00Fri 10:30

Booked: Thursday 15:00 with Dr. Farah. I will remind you the day before.

Setup

From your website to your own agent.

Paste your website, answer what we could not find, hear your own agent and approve it. Nothing answers until you do. No prompts, no agency.

  1. 1Paste your website
  2. 2Answer what it couldn’t find
  3. 3Meet, test and approve
  4. 4Go live on your own number
Live on your number
Incoming call · +44 7700 900 123
Answered

Hi — do you have anything this week for a check-up?

Thursday at 10:30 with Dr. Farah. Shall I book it for you?

Yes please.

Booked · Thu 10:30 · Dr. Farah
Cost

A plan, not a per-minute meter with a line fee.

Minutes, messages and numbers included. No concurrency tax. Overage only from a prepaid balance you control.

Every plan includes
  • All four agent types
  • Unified inbox and patient CRM
  • Website-to-agent onboarding
  • Calendar and CRM connections
  • Reviews of the calls that went wrong
  • Call recordings and transcripts
Try it now

Talk to Omelia.

Choose an agent, pick its job, and hear it for yourself — right here in your browser.

Choose an agent

A sample clinic, in a sandbox: nothing is booked and no one is called. Your microphone is only used during the call.

Questions

Things clinics ask before they call.

  • You can keep your own number and forward it to Omelia. New numbers are instant in some countries (the US, Canada, the Netherlands); the UK and most others need a short identity check first.

  • Not today. It never takes card details, on a call or in a chat — deposits stay with your team, and the agent tells patients what you have written about them.

Stop losing the calls you never hear.

Twenty minutes, your website, a live agent.