Answers every call
When nobody can pick up: after hours, at lunch, on a busy line.
Your front desknever sleeps.
Omelia is the AI front desk for dental clinics. It answers every call, WhatsApp and SMS in the patient’s own language, and books them into your diary — day or night.
Replies on WhatsApp and SMS
On your clinic’s own number, with the whole thread remembered.
Calls new enquiries back
The second a Meta or website form lands — WhatsApp first, or a call.
Books the diary
The right doctor, the right slot, and a reminder the day before.
Turn it on
Meet Omelia.
A patient calls. Nobody is at the desk. Omelia answers.
Most clinics lose the enquiry the moment the phone rings out. Here, the question is answered from your own prices, and the consultation is in the diary before they hang up.
Consultation booked
- Slot
- Thu 19:00 · Dr. Farah
- Language
- English
- Price
- Your band, never a guess
- Booked via
- Omelia · phone
Reminders go out the day before and the hour before.
Your team
Two agents. Every job at the front desk.
One voice on the phone — every role is the same voice with its own training. One person on WhatsApp and SMS, in one thread. Switch on the jobs you need.
Voice agent
ReceptionAnswers the line
Speed to leadReaches out
Follow-upReaches out
Chat agent
WhatsApp chatOn WhatsApp and SMS
Voice agent · Answers the line
Reception
Answers your number when nobody else can. Only from what you have told it, books into the diary, and puts a real person on when it should.
24/7 or after hoursBooksHands over to your team
Answers in the caller’s language
Books, moves and cancels
Takes a message after hours
Voice agent · Reaches out
Speed to lead
Fires the second a form lands. WhatsApp first or a call first, qualifies what they actually want, then books.
Seconds, not hoursQualifiesRetries
Meta and website forms
WhatsApp first, or a call
Books the consultation
Voice agent · Reaches out
Follow-up
Reminders, no-shows and waking up old enquiries. Each one is its own job, so you tune them separately.
RemindersNo-showsRe-activation
A day before, an hour before
Rebooks a missed visit
Wakes up old enquiries
Chat agent · On WhatsApp and SMS
WhatsApp chat
Chats like a person, remembers the whole thread, looks at teeth photos without ever diagnosing, and books inside the chat.
Full memoryPhotosBooks in chat
Your clinic’s own number
Falls back to SMS
Hands over to your team
Calls, WhatsApp and SMS. One inbox.
Every conversation lands in one place — with the transcript, the recording and what the agent captured. Your team steps in only when it matters.
CallsWhatsAppSMS
From your website to your front desk.
No prompts to write, no agency. You answer what only you know; Omelia builds the rest — and nothing answers until you approve it.
Paste your website
Omelia reads your treatments, prices, doctors and opening hours. Every fact keeps its source, so you can check anything it read.
Answer what it couldn’t find
About twelve plain questions — who takes a hand-off, what to say about price. Leave one blank and the agent offers a call back instead of guessing.
Meet, test and approve
Your agents are written for you. Read what each one knows, check its never-list, call it. Nothing answers a patient until you approve it.
Go live on your own number
Your clinic line forwards to Omelia — every call, only when busy, or after hours. No porting. WhatsApp connects on your own number.
Your agents are built in minutes. Most of setup is questions you already know the answer to.
Five things it will tell you it does.
And the part of the product that makes each one true.
- 01
I answer your number when nobody else can.
Forward every call, only the missed ones, or after hours - 02
I speak the language the patient opens in.
Voice in eight languages, chat in seven - 03
I only quote the prices you have published.
Otherwise: “the clinic will confirm that for you” - 04
I book, move and cancel in your diary.
Omelia’s diary or Cal.com · practice software coming - 05
I learn from the calls that went wrong.
Fixes you approve with one tap on WhatsApp
Try it now
Choose an agent, pick its job, and hear it for yourself — right here in your browser.
Choose an agent
A sample clinic, in a sandbox: nothing is booked and no one is called. Your microphone is only used during the call.
Built for clinics, not for developers.
Developer voice platforms sell minutes and an API. The front desk is yours to build. Omelia is the front desk.
- Answering callsBuilding it yourself: Buy a number, wire telephony, write and test the promptsOmelia, on day one: Your clinic line forwards. The agent is written from your website
- WhatsAppBuilding it yourself: Apply to Meta, build templates, handle media and sessionsOmelia, on day one: Your own number, connected during setup, SMS as a fallback
- What it knowsBuilding it yourself: Copy your prices and treatments into a prompt by handOmelia, on day one: Read off your site, every fact with its source
- The diaryBuilding it yourself: Build the booking tools and the edge casesOmelia, on day one: Books, moves and cancels — per doctor, per treatment
- Handing overBuilding it yourself: Design transfers and who hears about themOmelia, on day one: Transfers to your team and sends them the summary
- Getting betterBuilding it yourself: Listen to recordings and rewrite prompts yourselfOmelia, on day one: Reviews the calls that went wrong and proposes the fix
- ConsentBuilding it yourself: Research GDPR, KVKK and PECR, then enforce themOmelia, on day one: Consent checks built in; says it is an AI by default
Questions
It is speech-to-speech, not text read aloud: it pauses, listens and lets the caller interrupt. By default it opens by saying it is an AI assistant — patients appreciate the honesty and stay on the line.
It says so. It only answers from what you have confirmed; anything else becomes “the clinic will confirm that”, a call back, or a transfer to your team — with a summary sent to them.
No. Your clinic keeps its number and forwards calls to Omelia — every call, only when you are busy, or after hours. Nothing is ported.
Omelia’s own diary or Cal.com today, per doctor and per treatment. Google Calendar and practice software such as Dentally are coming.
Yes. WhatsApp runs on your clinic’s own number, connected to your own Meta Business account, so the name and the history are yours. If a WhatsApp cannot be delivered, it falls back to SMS.
On the phone: English, Turkish, German, French, Spanish, Italian, Arabic and Russian. On WhatsApp and SMS: English, Turkish, German, French, Spanish, Italian and Arabic. It answers in the language the patient opens in.
Eight short steps: paste your website, answer what it could not find, meet and test each agent. The agents themselves are built in minutes, and nothing goes live until you approve it.
Recordings and records are stored in the EU, consent is checked against GDPR, KVKK and PECR, and personal details are removed before any call is reviewed. Photos are described, never diagnosed.
Tell us about your clinic. We build a working agent from your website before the demo — twenty minutes, no slides.